1. Could you introduce yourself in english?/ Why don't you start with telling us about yourself？
能用英语自我介绍吗？
2. How long have you been looking for new job?
你开始投入找工作的时间有多久了？
3. Why do you want to work here?
你为什么想在这里工作？
4. How did you know our job opening?
你是怎么知道我们招聘这个职位的呢？
5. Why did you leave (are you leaving) your job?
为什么你要离职？
6. 您对您以前的直属领导有何看法？
How do you like your senior leader that you reported to directly?
7. What are three positive things your last boss would say about you?
你的前任上司给过你哪三个积极的评价？
8. How do you train the staff in your department?
您是如何培训本部门员工的？
9. If you get this role , what will you do firstly?
如果酒店正式录取您，您上班第一件事是做什么？
10. Please illustrate the procedure of western style banquet.
请画出西餐宴会流程图。
11. Are you familiar with our menu and beverage offerings?
你对我们的菜单和饮品熟悉吗？
12. How do you understand the “service consciousness” in service industry?
您如何理解服务行业的“服务意识”？
13. In your opinion, what is a good manager/waiter/recepionist supposed to be?
在你眼里，好的经理/服务员/接待员应该是什么样的？
14. How do you understand the professional ethics?
您是如何理解职业道德的？
15. How did you deal with the difficulty at work? Could you please list at least one example?
请举例您在工作中遇到的困难的事，而您是如何克服的？
16. What are your biggest accomplishments/achievement?
你最大的成就是什么？
17. What was the biggest mistake you have ever made?
你犯过最大的错误是什么？
18. Can you work under pressure?
你可以在压力下工作吗？
19. Describe a situation where you had a dissatisfied customer and you solved their problem. What did you learn from it?
描述一下你曾经遇到过的一个很不满的客人，你是如何解决的？并且说说你从中学到了什么？
20. How would you handle difficult or fussy customers?
你是如何应对麻烦或者挑剔的客人的？
21. How do you handle negative feedback from customers？
你是如何处理客户的负面反馈/投诉的？
22. What is your career plan in next 5 years?
您对自己未来五年内的职业生涯计划是什么？
23. What do you like to do when you are not working?
业余时间里，你喜欢做什么？
24. What kind of people/manager do you like to work with?
你喜欢和什么样的人/经理一起工作？
25. What is your favorite part at your job? and what is least part?
你最喜欢你工作的哪部分？最不喜欢哪部分？
26. What kind of value/contribution will you bring in if you join our hotel?
如果我酒店雇用你，你觉得可以为酒店带来什么样的贡献？
27.Besides the salary, what kind of benefits attract you mostly?
除了工资，还有什么福利最吸引你？
28. Is there anything you think that you can improve?
你觉得你有什么需要提高的吗?
29. What makes you unique?
你与众不同的地方在哪里？
30. Do you prefer working with others or alone?
你喜欢和别人一起工作还是独自工作？
31. What you want to acquire if you have a chance to get a kind of superpower? Why you choose that?
如果你能获得一种超能力，你希望是什么？为什么？
32. Show me some reasons why I need to hire you rather than others?
给我一个不聘请其他人反而聘请你的理由。
33.Why do you think you are qualified for this position?你为什么认为你能胜任这个工作？
34. Let's turn the role around. You are the interviewer, ask me any question you would like to for this position.
我们来做一下角色扮演，假设你是面试官，你会问我什么问题？
35. According to your previous working experience, why you don't stay with that group but choosing ours instead?根据你之前的工作经历，你为什么不继续呆下去反而选择我们？
36. Do you know our hotel values?
我们酒店的价值观是什么？
37. What is your understanding about our hotel?
你如何理解我们酒店？
38. You said you like our brand, so what is the symbolized meaning of our logo, the fan?你说你喜欢我们的品牌，那么作为粉丝你知道我们logo中扇子的含义吗？
39. Why do you choose our group instead of others?
为什么你不选择其他酒店集团？
40. What do you think about our hotel? Why you feel us being different from other hotels?你认为我们酒店怎么样？为什么你会认为我们跟其他酒店不一样？
41. Give me one key word to tag yourself, and the reason behind it?
如果给你自己贴标签，你会选择哪个词？为什么？
42. What kind of character do you think you have?
你认为自己是什么性格的人？
43. How long would you work with us?
你能在我们这里呆多长时间？
44. What are your salary expectations?
你期望的薪水是多少？
45. Did you have any other experience besides in hospitality industry?
除了酒店行业，你有在其他行业工作的经历吗？
46. Would you describe yourself as more of a leader or more of a follower?
你觉得自己是个领导者还是一个追随者？
47. Why should we hire you?
为什么我们要聘用你？
48. What basic principles do you apply to your life?
你生活中的基本原则是什么？
49. What other foreign language do you speak?
你还能说什么其他外语吗？
50. Have you obtained any certificate of technical qualifications?
你获得过什么技术证书吗？
51. Would you like to tell me something about your outstanding achievements?
谈谈你的工作业绩好吗？
52. How would you evaluate the company you are with？
你将如何评价你现在的公司？
53. What are your goals?
你的目标是什么？
54. When were you most satisfied in your job?
你什么时候对你的工作最满意？
55. If you were an animal, which one would you be?
如果你可以做一个动物，你想做哪个动物？
最后，预祝各位酒店人面试顺利！
