我们制作了用户取件流程图和寄件流程图，下面是程序流程图的具体介绍。We have made a user pickup flow chart and a delivery flow chart. The following is a detailed introduction to the program flow chart.
一、用户取件流程图
用户根据取件码取件，取件后扫描身份码和包裹二维码，系统进行信息比对，若系统显示正常再判断是否本人取件，若是则显示取件成功，不是则显示代取成功，之后更新包裹状态信息完成出库。
若系统扫码时显示异常则显示异常信息，进行异常包裹处理。流程图如图所示。
1. User pickup flow chart
The user picks up the package according to the pickup code, scans the identity code and the package QR code after picking up the package, and the system compares the information，and then update the package status information to complete the delivery.
If the system shows abnormality when scanning the code, the abnormal information will be displayed, and the abnormal package will be processed. The flowchart is shown in the figure.
二、用户寄件流程图
用户可以在系统线上下单，首先填写下单基本信息，然后填写寄件地址，可以通过用户保存的地址信息或者智能填写两种形式，用户可以选择快递员上门取件并选择取件时间完成下单，也可以选择自己去驿站线下寄件完成下单。
下单后用户还可以根据自己的需求取消订单、完善/更改预约信息或者咨询在线客服等操作。流程图如图所示。
2. User sending flow chart
The user can place an order online in the system, first fill in the basic information of the order, and then fill in the shipping address.
The user can use the address information saved by the user or fill in two forms intelligently. The user can choose the courier to pick up the package and select the pickup time to complete the order.
Order, you can also choose to go to the station to send off the line to complete the order.
After placing an order, users can also cancel the order, improve/change the reservation information, or consult online customer service according to their own needs. The flowchart is shown in the figure.
素材来源：百度、知乎
翻译来源：谷歌翻译
