Amazon:
Amazon Vendor Central: https://vendorcentral.amazon.com/
Direct Import Operation: US-DI-OPS@amazon.com / EU-DI-OPS@amazon.com
Product Compliance: Vendor Central -> Contact Us -> Product Compliance / US-DI-PC@amazon.com
Trade Compliance: us-trade-services@amazon.com
PO: Vendor Central -> Contact Us -> Purchase Order Management
Packaging: Vendor Central -> Contact Us -> Amazon Packaging Certification
Payment: Vendor Central -> Contact Us -> Accounting
Chargeback: Vendor Central -> Contact Us -> Vendor Operational Performance (Chargebacks)
44Contact Window
Century:
VMS (Visibility Management System): https://www.centuryvms.com/
Request new VMS account: AMZnewusers@cds-net.com
Request VMS Training: vmstraining@cds.com.hk / usvmstraining@cds-net.com (US time zone)
VMS system issue: support@cds.com.hk
VMS PO issue: amzsupport@cds-net.com
SSCC help desk: amgsscchelpdesk@cds.com.hk
mDDP support: amzddpsupport@cds-net.com
45USDI Vendor Training Session Series - English Sessions:
US Five Stages-EN
https://amazon.webex.com/amazon/ldr.php?RCID=79f2ee7710e7cdbd2ff723a841a6d74c
US FOB-EN
https://amazon.webex.com/amazon/ldr.php?RCID=5be45793f5382a5b88c62e8c83b66083
US FCA-EN
https://amazon.webex.com/amazon/ldr.php?RCID=3f99e708bb48073dee1c4c26d7c7018b
US mDDP-EN
https://amazon.webex.com/amazon/ldr.php?RCID=ca9cdd016a977e61bae24dcc2a7fab3a
US Container Loading Instruction-EN
https://amazon.webex.com/amazon/k2/e.php?RCID=f8f759ec8f6f1ba868fe342b24c19f56
US LCL Consolidation Instruction-EN
https://amazon.webex.com/amazon/k2/e.php?RCID=5dcf2227f10f61e7acfa0c8a686fa471
US Packing Standard and Process-EN
https://amazon.webex.com/amazon/k2/e.php?RCID=acddabfa1a6e38d36ac0b0d73c9b699f
US Pay Attention for Chargeback-EN
https://amazon.webex.com/amazon/k2/e.php?RCID=bdbe3f84bdb532884c7725600691f3da
US Shipment Label Requirement-EN
https://amazon.webex.com/amazon/k2/e.php?RCID=efe018ee0250f9b7c2e31f17e5753a64
46USDI Vendor Training Session Series - Chinese Sessions:
US Five Stages-CN
https://amazon.webex.com/amazon/ldr.php?RCID=0bdec2868439f9ed56a71ebfa89701c6
US FOB-CN
https://amazon.webex.com/amazon/ldr.php?RCID=4d076feef048387c1538448c4a2b9877
US FCA-CN
https://amazon.webex.com/amazon/ldr.php?RCID=ff0de29667e0257ac53cc2b44f8827e0
US mDDP-CN
https://amazon.webex.com/amazon/ldr.php?RCID=cda0e12d484573637fcb52eaadb8d53e
US Container Loading Instruction-CN
https://amazon.webex.com/amazon/k2/e.php?RCID=55c489495a46b39b605bf6b0d082c781
US LCL Consolidation Instruction-CN
https://amazon.webex.com/amazon/k2/e.php?RCID=853ada7af29e45887a6cf9c2bd722b1e
US Packing Standard and Process-CN
https://amazon.webex.com/amazon/k2/e.php?RCID=5017d21bef08242d4fb79b3d2380650b
US Pay Attention for Chargeback-CN
https://amazon.webex.com/amazon/k2/e.php?RCID=e0eb25387f335c3a07ceadb00031947d
US Shipment Label Requirement-CN
https://amazon.webex.com/amazon/k2/e.php?RCID=f78b3f1f3d253aaa6a662231c3a8df46
